Privacy Policy
This Privacy Policy explains how SheKini (“SheKini,” the “Site,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects your personal information when you visit shekiniclothing.com, use our services, purchase our products, or otherwise communicate or interact with us. These activities are collectively referred to as the “Services.”
In this Privacy Policy, “you” refers to users of the Services, including customers, website visitors, account holders, marketing subscribers, and other individuals whose personal information we process in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. It explains how we handle your personal information and the rights and choices that may be available to you.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, services, technology, legal obligations, or regulatory requirements.
When we update this Privacy Policy, we will post the revised version on the Site and update the “Last Updated” date at the top of this page.
Where required by applicable law, we may also provide notice of material changes by email, website notice, or another appropriate method.
How We Collect and Use Personal Information
To provide our Services, we may collect personal information from the following sources:
Information you provide directly to us;
Information collected automatically when you visit or use the Site;
Information provided by Shopify, payment service providers, fulfillment providers, logistics providers, and other service providers;
Information provided by advertising, marketing, analytics, and social media partners;
Information obtained from other lawful sources where permitted by applicable law.
In addition to the specific purposes described in this Policy, we may use personal information to:
Communicate with you;
Provide, maintain, and improve our Services;
Process orders, payments, shipping, returns, exchanges, and refunds;
Manage customer accounts and shopping experiences;
Analyze website performance and customer interactions;
Conduct marketing and advertising activities;
Comply with legal, regulatory, tax, and accounting obligations;
Enforce our Terms of Service and other policies;
Protect the legitimate rights and interests of SheKini, our customers, and others;
Detect, prevent, and investigate fraud, abuse, security incidents, and unlawful activity.
Personal Information We Collect
The types of personal information we collect depend on how you interact with the SheKini Site and Services.
Information You Provide Directly
Basic Contact Information
This may include:
Name;
Mailing address;
Billing address;
Shipping address;
Telephone number;
Email address.
Order and Transaction Information
This may include:
Name;
Billing address;
Shipping address;
Order number;
Products purchased;
Product size;
Product color;
Product style;
Order amount;
Payment confirmation information;
Payment method type;
Transaction status;
Refund information;
Payment dispute information;
Email address;
Telephone number.
Account Information
If you create a SheKini account, we may collect:
Username or account identifier;
Password or login credentials;
Account preferences;
Saved addresses;
Account activity;
Information related to account security.
Please do not share your password or other account login information with anyone.
Shopping and Website Interaction Information
Depending on the features you use, we may collect:
Products viewed;
Pages visited;
Search history;
Items added to your cart;
Wishlist or saved items;
Purchase history;
Product size, color, or style selections;
Coupon or promotional offer usage;
Website feature usage;
Interactions with product recommendations or other Site content.
Customer Support Information
When you contact us, request a return or exchange, submit a refund request, report an order issue, or otherwise communicate with customer service, we may collect:
Order number;
Content of your inquiry;
Reason for a return or exchange;
Sizing information;
Description of a product issue;
Product photos or videos;
Photos of product packaging;
Shipping labels;
Tracking information;
Communications with our customer service team;
Other information you voluntarily provide.
Please do not submit highly sensitive personal information that is unrelated to processing your order or request through customer service, email, website forms, product reviews, or other channels.
Information We Collect Through Cookies and Similar Technologies
When you visit or use the SheKini Site, we may automatically collect information about your device, browsing activity, and use of the Site.
We may use:
Cookies;
Pixel tags;
Web beacons;
Software development kits;
Tags and scripts;
Local storage technologies;
Third-party analytics technologies;
Advertising technologies;
Other similar technologies.
Automatically collected information may include:
Device type;
Device identifiers;
Operating system;
Browser type and language;
IP address;
Approximate geographic location;
Network connection information;
Date and time of access;
Pages viewed;
Products viewed;
Search activity;
Referring source;
Exit pages;
Click and scrolling behavior;
Shopping cart activity;
Checkout behavior;
Order conversion information;
Advertising interactions;
Marketing email interactions;
Other website usage data.
For more information about how we use Cookies and similar technologies, please review our Cookie Policy.
Information We Receive From Third Parties
We may receive personal information from third parties that provide services on our behalf or help us operate our business.
Shopify and Website Service Providers
SheKini’s online store is powered by Shopify.
Shopify may process information related to your:
Website visits;
Use of Site features;
Account creation;
Product browsing;
Shopping cart activity;
Checkout;
Order placement;
Payments;
Use of related ecommerce services.
Shopify may also process personal information in accordance with its own privacy policy and applicable agreements.
Payment Service Providers
When you purchase products, payment information is generally processed by Shopify Payments or other third-party payment service providers.
Payment-related information may be used to:
Process payments;
Verify transactions;
Prevent fraud;
Process refunds;
Manage payment disputes;
Help complete orders.
SheKini generally does not directly store your complete credit card number, debit card number, or complete payment account credentials.
We may receive limited payment-related information such as:
Payment confirmation;
Payment method type;
Billing address;
Transaction amount;
Transaction status;
Refund status;
Limited transaction identifiers provided by the payment service provider.
Payment service providers may process your payment information in accordance with their own privacy policies and security standards.
Warehousing, Fulfillment, and Logistics Providers
We may receive information from warehouses, fulfillment providers, logistics companies, and carriers, including:
Order fulfillment status;
Tracking status;
Delivery confirmation;
Address verification information;
Return-to-sender information;
Refused delivery information;
Shipping exception information;
Shipping damage reports;
Other information necessary for order delivery.
Advertising, Analytics, and Marketing Partners
We may receive information from advertising platforms, analytics providers, social media platforms, email marketing providers, and other marketing partners, including:
Website visit data;
Advertising interaction data;
Advertising conversion data;
Marketing campaign performance;
General audience information;
Email open and click data;
Other information related to marketing performance.
We process information received from third parties in accordance with this Privacy Policy.
Third parties may also independently process personal information under their own privacy policies.
Automated Collection Technologies
We or our service providers and partners may automatically collect information when you:
Visit the SheKini Site;
Browse products or collections;
Search for products;
Select a size, color, or style;
Add products to your cart;
Add products to your Wishlist;
Create or log in to an account;
Proceed through checkout;
Complete a purchase;
Open our marketing emails;
Click links in our emails;
Interact with our advertisements;
Interact with our social media content.
These technologies may include Cookies, pixels, web beacons, software development kits, tag management tools, analytics technologies, and advertising technologies.
How We Use Personal Information
Providing Products and Services
We may use your personal information to:
Process payments and transactions;
Confirm orders;
Fulfill orders;
Arrange warehousing, packing, and shipping;
Send order confirmations;
Send shipping and tracking notifications;
Provide order tracking;
Process returns;
Process exchanges;
Process refunds;
Process order cancellations;
Manage your account;
Save carts and Wishlists;
Save certain shopping preferences;
Provide customer service;
Resolve product or delivery issues;
Improve Site functionality and the overall shopping experience.
Personalizing Your Shopping Experience
Depending on the features you use and applicable law, we may use information about your shopping preferences, including:
Products viewed;
Product categories of interest;
Size selections;
Color selections;
Style selections;
Shopping cart contents;
Wishlist items;
Purchase history.
This information may be used to:
Improve product presentation;
Improve website navigation;
Provide product recommendations;
Improve search results;
Optimize Site content;
Improve the overall shopping experience.
Marketing and Advertising
Where permitted by applicable law, we may use your personal information to:
Send marketing emails;
Send promotional communications;
Inform you about new products, promotions, or events;
Show advertisements for products that may interest you;
Conduct remarketing;
Measure advertising effectiveness;
Measure marketing campaign performance;
Analyze marketing conversions;
Create or use advertising audiences;
Personalize certain website content or advertisements.
Where required by applicable law, we will obtain your consent before sending marketing communications or using certain non-essential advertising technologies.
You may unsubscribe from marketing emails, text messages, or other marketing communications at any time by following the opt-out instructions provided in those communications.
Security and Fraud Prevention
We may use personal information to:
Verify transactions;
Verify account activity;
Identify fraud risks;
Investigate suspicious transactions;
Prevent account takeover;
Detect unlawful or malicious activity;
Protect Site security;
Protect payment and transaction security;
Enforce our policies and Terms of Service;
Protect the legitimate rights and interests of SheKini, our customers, and third parties.
If you believe your account or login information may have been compromised, please contact us promptly.
Customer Communications
We may use your information to:
Respond to inquiries;
Provide customer service;
Resolve order issues;
Respond to sizing and product questions;
Handle complaints;
Process returns, exchanges, and refunds;
Send important notices related to your order, account, or Services;
Maintain customer relationships;
Improve our products and Services.
Cookies and Similar Technologies
Like most ecommerce websites, we use Cookies and similar technologies to:
Support normal website operation;
Save shopping cart contents;
Support checkout;
Maintain account login sessions;
Remember certain website preferences;
Support shopping functions such as Wishlists;
Analyze website traffic;
Understand how visitors use the Site;
Improve website performance;
Prevent fraud and abuse;
Measure marketing and advertising effectiveness;
Provide personalized content or advertising where applicable.
We and our service providers, advertising partners, or analytics partners may use these technologies to collect information about your:
Device;
Browser;
IP address;
Page visits;
Product browsing;
Search activity;
Shopping cart activity;
Checkout activity;
Order conversions;
Advertising interactions;
Marketing email interactions.
You can delete, restrict, or block Cookies through your browser settings.
However, disabling certain necessary Cookies may cause some Site features to stop functioning correctly, including:
Shopping cart;
Account login;
Wishlist;
Preference saving;
Checkout;
Order-related features.
Where required by applicable law, we may provide a Cookie Banner or privacy preference tool that allows you to manage non-essential Cookies.
For more information, please review our Cookie Policy.
How We Disclose Personal Information
Where permitted by applicable law, we may disclose or provide necessary personal information to the following third parties.
Service Providers
We may provide personal information to service providers that perform services on behalf of SheKini, including:
Shopify;
Website and information technology providers;
Payment service providers;
Fraud prevention providers;
Analytics providers;
Customer service providers;
Email and text messaging providers;
Cloud storage and hosting providers;
Warehouses;
Order fulfillment providers;
Logistics companies;
Carriers;
Professional advisers;
Audit and compliance providers.
These service providers generally process personal information only to the extent reasonably necessary to provide their services and may be subject to contractual and legal obligations.
Business, Advertising, and Marketing Partners
We may share limited information with advertising, analytics, social media, and marketing partners to:
Conduct advertising campaigns;
Measure advertising effectiveness;
Analyze website performance;
Analyze marketing conversions;
Improve marketing activities;
Improve our Services.
Under privacy laws in certain jurisdictions, some activities involving advertising, Cookies, analytics, or cross-site marketing may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising.”
Where required by applicable law, you may manage applicable choices through our Cookie Banner, privacy preference tools, or other available privacy settings.
Third Parties You Authorize
If you request, authorize, or direct us to provide information to a third party, we may disclose the necessary personal information in accordance with your request.
Legal, Regulatory, and Security Reasons
We may disclose personal information where reasonably necessary to:
Comply with applicable law;
Comply with court orders;
Comply with subpoenas;
Respond to lawful regulatory requests;
Respond to lawful requests from law enforcement or government authorities;
Investigate fraud;
Respond to security incidents;
Investigate unlawful activity;
Enforce contracts and policies;
Establish, exercise, or defend legal rights;
Protect the rights, property, or safety of SheKini, our customers, or others.
Business Transactions
If SheKini is involved in a business or corporate transaction, personal information may be disclosed or transferred as part of:
A merger;
An acquisition;
Financing;
Business restructuring;
An asset sale;
Bankruptcy;
A change in ownership or control.
Where applicable, we will handle related personal information in accordance with applicable legal requirements.
User-Generated Content
The SheKini Site or related Services may allow customers to submit:
Product reviews;
Comments;
Images;
Videos;
Styling content;
Customer photos;
Other user-generated content.
If you voluntarily choose to submit or publish such content publicly, it may be visible to other users, Site visitors, search engines, or the general public.
Please do not include personal information in public reviews, images, videos, or other public content if you do not want that information to become public.
We cannot fully control how third parties may view, save, copy, or further use information that you voluntarily make public.
Third-Party Websites and Links
The SheKini Site may contain links to third-party websites, applications, social media platforms, or services.
Before accessing or using third-party websites or services, we recommend reviewing their:
Privacy policies;
Cookie policies;
Security practices;
Terms of use.
Third-party websites and services maintain their own privacy practices.
SheKini does not control third-party websites or services and is not responsible for their independent privacy practices, content, security, or availability.
Children and Minors
SheKini may sell Girls Swimwear or other products suitable for younger consumers, but our online shopping, account, and payment Services are primarily intended for adults who are legally able to complete purchase transactions.
Parents or legal guardians may purchase products for minors.
Individuals who have not reached the applicable legal age in their place of residence should not independently, without appropriate involvement or authorization from a parent or legal guardian:
Create an account;
Place an order;
Make a payment;
Provide personal information;
Subscribe to marketing communications.
We do not knowingly require children to independently provide personal information beyond what is reasonably necessary to provide our Services.
If you are a parent or legal guardian and believe that a minor has provided personal information to us without appropriate authorization, please contact us at:
We will review and handle the request in accordance with applicable law and the circumstances.
Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against:
Unauthorized access;
Loss;
Misuse;
Improper alteration;
Unauthorized disclosure;
Destruction.
However, no method of internet transmission, electronic storage, or information security system can guarantee absolute security.
Please do not send highly sensitive or unnecessary confidential information to us through insecure channels.
You are also responsible for:
Protecting your account password;
Protecting your login credentials;
Avoiding sharing your account with others;
Logging out after using a public or shared device.
Retention of Personal Information
The length of time we retain personal information depends on the purpose for which the information is processed and applicable legal requirements.
We may consider factors including:
The need to provide Services and fulfill orders;
The need to maintain customer accounts;
The need to complete payments and transactions;
Shipping and logistics requirements;
The need to process returns, exchanges, and refunds;
Customer support and dispute resolution;
Tax, accounting, and legal obligations;
Fraud prevention and security needs;
The need to establish, exercise, or defend legal rights.
When we no longer reasonably need personal information, we may delete, anonymize, or securely dispose of it in accordance with applicable law.
Your Privacy Rights and Choices
Depending on the privacy laws applicable in your country or region, you may have some or all of the following rights.
Right of Access
You may have the right to request confirmation as to whether we process your personal information and to request access to personal information we hold about you.
Right to Deletion
You may have the right to request deletion of some or all of your personal information, subject to information that we are permitted or required by law to retain.
Right to Correction
You may have the right to request correction of inaccurate or incomplete personal information.
Right to Data Portability
Where applicable, you may have the right to request a copy of certain personal information in a usable format.
Right to Restrict Processing
Where provided by applicable law, you may have the right to request that we restrict certain processing of your personal information.
Right to Object
You may have the right to object to certain processing of your personal information, including certain direct marketing activities.
Right to Withdraw Consent
Where we process personal information based on your consent, you may withdraw that consent where applicable.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Right to Appeal
If we deny certain privacy requests, applicable law may provide you with the right to appeal our decision.
Opting Out of Certain Advertising or Data Sharing Activities
Where provided by applicable law, you may have the right to opt out of certain:
Sales of personal information;
Sharing of personal information;
Targeted advertising;
Cross-context behavioral advertising activities.
You may manage applicable choices through Cookie or privacy preference tools provided on the Site, or contact us at:
To protect your personal information, we may need to verify your identity before completing certain privacy requests.
Where permitted by applicable law, you may also authorize an agent to submit a request on your behalf. We may request appropriate authorization and identity verification information.
California Privacy Rights
If you are a California resident and applicable California privacy laws apply to our processing of your personal information, you may have rights provided under applicable law, including the right to:
Know the categories of personal information we collect;
Know the sources of personal information;
Know the purposes for which personal information is processed;
Know the categories of third parties to whom personal information is disclosed;
Request access to specific personal information;
Request deletion of eligible personal information;
Request correction of inaccurate personal information;
Opt out of the “sale” or “sharing” of personal information as defined by applicable law;
Limit certain uses and disclosures of sensitive personal information where applicable;
Exercise your privacy rights without unlawful discriminatory treatment.
Certain activities involving Cookies, advertising, analytics, remarketing, or cross-site data use may be considered a “sale” or “sharing” of personal information under applicable California privacy laws.
Where applicable, you may manage related choices through our Cookie Banner, privacy preference tools, or other available privacy controls.
Where required by applicable law and where our systems are able to recognize such signals, we may also process supported browser privacy preference signals, such as Global Privacy Control, in accordance with applicable requirements.
To protect your privacy and account security, we may verify your identity before processing certain requests.
Marketing Email and Text Message Preferences
You may stop receiving marketing emails by using the unsubscribe link included in our marketing emails.
If we provide marketing text messaging services, you may also opt out by following the instructions provided in those messages.
Even if you unsubscribe from marketing communications, we may still send you non-marketing communications directly related to transactions or Services, including:
Order confirmations;
Payment notices;
Shipping notifications;
Tracking information;
Account notices;
Security notices;
Return or exchange notices;
Refund notices;
Customer service communications;
Legal or service-related notices.
Complaints
If you have questions or complaints about how we handle personal information, please contact us at:
We will review the matter in accordance with applicable law and the circumstances.
Depending on the laws applicable in your country or region, if you are dissatisfied with our response, you may have the right to submit a complaint to a relevant data protection authority, privacy regulator, or other competent authority.
International Users and Cross-Border Data Transfers
Because SheKini provides products and Services to customers in multiple countries and regions, your personal information may be transferred, stored, or processed outside the country or region where you live.
These locations may include countries or regions where our:
Ecommerce service providers;
Payment service providers;
Warehouses and fulfillment providers;
Logistics providers;
Cloud service providers;
Customer service providers;
Marketing and analytics providers
operate or provide services.
Data protection laws may differ between countries and regions.
Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally and may rely on legally recognized transfer mechanisms, including:
Standard Contractual Clauses;
Applicable data protection addenda;
Applicable adequacy decisions;
Other transfer mechanisms recognized under applicable law.
Contact Us
If you have any questions about this Privacy Policy or SheKini’s privacy practices, or if you would like to exercise applicable privacy rights, please contact us:
Email: service@shekiniclothing.com
Website: shekiniclothing.com
Our customer service team typically responds within 1 business day.